Job description

Performs intermediate administrative support work for the administration and finance department; greeting visitors, receiving, and processing incoming calls and walk-in customers; handle inquiries regarding utility payments; collect, process and record utility payments; process incoming and outgoing mail daily; preparing and maintaining records and files; balance cash drawer, prepare bank deposits and file receipts; collecting, processing, and recording taxes and business licenses; typing a variety of documents, creating public works work orders; and related work as apparent or assigned. Work is performed under the supervision of the Town Manager.

Knowledge, Skills and Abilities

Excellent customer service skills; ability to deal with the public under stressful conditions and remain calm; general knowledge of accounting terminology, methods, procedures and equipment; bookkeeping terminology, methods, procedures and equipment; knowledge of standard office procedures, practices and equipment; ability to use word processing and spreadsheet software, including some knowledge of applicable software packages; skill in the use of a variety of office machines and good typing ability; ability to understand and follow oral and written directions; ability to follow work procedures; ability to post accounts and to perform mathematical computations with speed and accuracy; ability to establish and maintain effective working relationships with department heads, associates, State agency representatives, vendors, and the general public.

Education and Experience

High school diploma or GED and moderate experience in general office administration work, or equivalent combination of education and experience. Prefer an associates degree or higher in office and/or business management, or accounting.

Salary: $17.00 - $20.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Physical setting:

• Front Office

Schedule:

• 8:30 - 5:00 M-F

Work Location: In person

To Apply:

Please submit application with a resume and cover letter to the email address below or you can drop it off at 601 Dogwood Avenue, Grottoes VA.

The Parks & Tourism Department is hiring for multiple positions of Tour Guides. Tour Guides are a part-time hourly position or seasonally full-time hourly position with a hiring pay rate of $12.00/hour plus gratuity. Primary responsibilities are to assist in the operations of Grand Caverns Park and in the execution of educational programing. Tour Guides will primarily conduct tours for Grand Caverns’ caves (including Adventure Tours) but will also assist in park operations at Grand Caverns Park and John E Painter Park. This will include assisting park visitors and performing general office and maintenance work. Work is performed under the direction of the Parks& Tourism Assistant Director.